About R&S Erection of Richmond, Inc.
R&S Erection of Richmond, Inc. has been a trusted name in overhead doors, docks, and gate systems for four decades. Serving Richmond, Point Richmond, Berkeley, Emeryville, and surrounding areas, we have built our reputation on excellence, reliability, and a steadfast commitment to customer satisfaction.
Our strength lies in our people. We invest heavily in ongoing training for all our technicians, ensuring they stay at the forefront of industry developments. Our team includes IDEA-certified and master technicians, with many senior technicians boasting over a decade of experience with us. Our company’s IDEA accreditation further supports this expertise, demonstrating our commitment to the highest industry standards.
R&S Erection of Richmond, Inc.
At R&S Erection of Richmond, Inc., a shared vision drives us. Each employee carries a business card featuring our mission statement, vision, and core values—a constant reminder of our collective purpose and principles.
We approach customer service personally, treating each customer as family and striving to provide the care and attention we want for our loved ones. While we acknowledge our imperfections, we continuously strive to be industry leaders. When issues arise, we see them through to resolution, standing firmly behind our products and services.
We stand by our customers long after the sale, offering continuous support and top-tier service. This commitment has been the foundation of our business for over 40 years, showcasing our stability and deep community ties. Our longevity isn’t just a number—it’s a testament to our consistent value and unwavering dedication to our customers and industry. You can rest assured that we will be here for you, providing the support you need when you need it.
R&S Erection of Richmond, Inc. remains a leader in the door and gate service, manufacturing, and distribution industry. We offer same-day service to all our customers and 24-hour emergency service for all types of doors, docks, and gates. With four decades of experience, IDEA-certified expertise, and our passion for consistently satisfying our customers, you can trust us to be here when you need us, now and in the future. Our friendly team and service technicians are ready to help 24/7. We ensure you are never left in a bind.
Our Mission
Our mission at R&S Erection of Richmond, Inc. is to elevate the safety, security, and aesthetic appeal of every residential and commercial property we serve. We achieve this by delivering customized, top-quality door and access solutions, backed by expert installation, repair, and maintenance services. Our team of highly skilled professionals is dedicated to providing exceptional customer experiences, building long-lasting relationships founded on trust, reliability, and a shared commitment to excellence.
Our Vision
To be the undisputed leader in the door and access industry, revolutionizing the market through continuous innovation, unparalleled craftsmanship, and an unwavering commitment to exceeding customer expectations.
Core Values (H.E.A.R.T.)
Honor
We conduct ourselves with integrity, always striving to do the right thing for our customers, team members, and community. We treat everyone with respect, valuing their unique perspectives and contributions.
Excellence
We are passionate about delivering the highest quality products, services, and customer experiences in the industry. We continuously innovate and improve, pushing the boundaries of what's possible to achieve exceptional results.
Accountability
We take full ownership of our actions, decisions, and outcomes, holding ourselves to the highest standards of professionalism and integrity. We honor our commitments and proactively seek solutions to any challenges that arise, ensuring customer satisfaction at every turn.
Reliability
We are a trusted partner to our customers and team members, consistently delivering on our promises and exceeding expectations. We show up every day ready to give our best, maintaining a focus on safety, efficiency, and excellence in all that we do.
Teamwork
We foster a culture of collaboration, open communication, and mutual support, recognizing that our success is built on the collective strengths of our team. We celebrate our victories together, learn from our setbacks, and always have each other's backs, creating an environment where everyone can thrive.